Keeping You Safe On Site
Our COVID-19 Safety Statement
The safety and wellbeing of our guests at Stubbers have always been our top priority. With this in mind, we have worked hard to reimagine our site and our procedures to ensure we are as socially responsible as possible.
We want everyone who visits us to enjoy a safe, secure and fun-filled adventure, and to make sure that you have complete reassurance over your financial security in these unpredictable times.
If you have any questions on how we're approach COVID-19 and our added safety procedures, please get in touch.
100% Adventure, Zero Financial Risk
The Stubbers COVID-19 Guarantee
We understand there is still a lot of uncertainty surrounding COVID-19. That’s why we’ve created this special guarantee to remove any doubts and give you complete peace of mind over your existing and future bookings with us.
For schools and youth groups hesitant about making plans for 2021, our guarantee ensures that if the Department of Education advises against day trips or residential trips, or Stubbers is closed by the Government, you will receive a full refund.
Plus, for SMASH Camps, Pay & Play, Birthday Parties and Experience Days, you can receive a full refund if you have to cancel for whatever reason at least one working day before the date of your booking.
Our 8 Steps to Site Safety
Check out our video below to discover the enhanced safety measures we’ve introduced to help protect you and others on-site.
Come & Explore Our Site
Our beautiful 130-acre site is open to the general public to take in the sights and breathe in some much-needed fresh air. To enter we kindly ask for a small £2 entry fee, which goes towards the upkeep of the grounds.
Safe, spectacular adventures
Our wide range of land, water, air and motoring activities have been adjusted to comply with best practice and our enhanced safety measures, ensuring maximum fun and maximum safety for all participants.
Information for Schools & Youth Groups
The Department of Education continues to advise against domestic (UK) overnight and overseas educational visits at this stage (see coronavirus: travel guidance for educational settings). However, as of the autumn term, schools can resume non-overnight domestic educational visits. We continue to closely follow government advice and welcome groups to our centres for non-residential visits.
Making Life Easier
We are conscious that schools and parents will be aware of increasing cancellation charges as the date of travel approaches. To ease the time pressure on a cancellation decision, we have decided that if school travel restrictions have not been lifted at least 21 days before the travel date, and they have not previously cancelled, then we will treat the booking as having been cancelled with effect from 12 March 2020 or 23 March 2020 (the date on which the UK Government advised against UK school trips) respectively.
Further guidance on cancellations
On 12 March 2020, the Government, based on guidance from the Department for Education "advises schools and colleges to cancel overseas trips for children under 18 until further notice". This same advice went on to state that “The Association of British Insurers (ABI) has produced information on travel insurance implications following the COVID-19 outbreak. Schools and colleges should contact their travel insurance provider and the Department for Education will continue to monitor the situation.”
Recognising that this advice would constitute a cancellation by an educational setting, the Government further stated that the educational establishment should contact its insurer.
On the same day, this advice was put into formal guidance, which remains on the UK Government website.
The ABI position is clearly stated on their website and advises that "most schools will be covered under their insurance policy".
Subsequent to this, "National Guidance", dated 24 March 2020, was issued by the Outdoor Advisers Panel, The Council for Learning Outside the Classroom and the School Travel Forum (STF), published a statement from the Government, via the Department for Education (DfE"), as follows:
“For domestic visits and visits abroad, which have had to be cancelled as a result of government advice, contact your insurer. For those schools who have committed to educational visits which can now not go ahead, the government’s advice issued is sufficient and will allow schools to make an insurance claim against their policy. This includes more complex overseas expeditions, where the duration of school closure and the subsequent lack of organisational and preparation time with the students may mean that a future expedition has become unviable for a school to undertake safely even after the school re-opens."
The STF also has confirmation from the DofE that schools who are members of the Risk Protection Arrangement (RPA) scheme will be able to claim for trips cancelled in this academic year.